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Legal terms

As a result of sending us a message through our contact questionnaire the user accepts that personal data provided now or in the future through this service, will undergo treatment in a file of personal data, for which Xarma, Charming Hotels of the Basque Country is responsible.

The data owner will at all times have the right to access the files, and exercise the rights of rectification, cancellation and opposition in the terms included in the data protection legislation. To this end, the data owner must send an email from the email used at the time of registration to, for rectification, cancellation and opposition of the data file of Xarma, Charming Hotels of the Basque Country, indicating in all cases the action requested. In the event that the above email address is inaccessible to the user, a letter must be send to: La Casa del Patrón, Calle de San Martín 2, 10030, Murgia, Araba, Spain. In both cases the communication must be in the form of a signed and certified letter indicating the action being requested and a photocopy of the DNI.

The delivery of all the data required for registration as a user is compulsory if not specified otherwise in the registration form. Xarma, Charming Hotels of the Basque Country may refuse to register a person who does not provide such data. It also informs that for the procurement of services offered, Xarma, Charming Hotels of the Basque Country must provide personal data of users to providers of goods and services chosen by the user, who shall be obliged to use this data exclusively to comply with the contract.

For additional information, please contact us at (+34) 945 108 88 or send us an e-mail at